DESIGN THINKING

Aste honetan ere, Eskola, Estia eta LEINN-eko ikasleak H-Enea Living Lab-ean elkartu gara duela bi haste hasi genituen tailerrei jarraipena emateko. Bertan sortu genituen produktuen garapena konpartitu eta honen inguruko zerbitzu bat garatzeari ekin diogu.

 

 

 

 

 

 

 

 

 

Zeintzuk dira zerbitzu bat garatzerako orduan jarraitu beharreko bost printzipioak?
•Erabiltzailearen beharretan oinarritu
•Erabiltzailean zerbitzua sortzearen prozesuan inplikatu
•Prozesu osoa ordenatu (preservice, service, postservice)
•Bezeroarengan zerbitzuaz gogorarazteko gaitasuna sortu
•Prozesua ikuspuntu global batetik analizatu

4 pensamientos en “DESIGN THINKING

  1. Projective tests: In these tests the therapist would present ambiguous stimuli to the patient’pictures that aren’t
    supposed to be anything in particular. “Step one–we admitted we were powerless over our addiction- -that our lives had become unmanageable. It is a task which we may perform with increasing skill, but never really finish; in fact, it is suggested that we work these steps for the rest of our lives.

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